ClaimRelief recognises the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Policy describes how we collect, use, and safeguard user information from http://www.claimrelief.in and other offline sources.

This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

ClaimRelief is a property of ClaimRelief Services, an Indian company having its registered office at Block D-5, Door No.14/76, Kamarajar Salai, R.A. Puram, Chennai – 600028.

1. Information We Collect

Contact Information

• Name, email address, mobile number, phone number
• Address details including street, city, state, pincode, country
• IP address

Payment and Billing Information

We never collect your credit card number, expiry date, or sensitive payment details on our website.

Information You Post

We collect information you post in public areas of our website or on third-party social media platforms related to ClaimRelief.

Demographic Information

We may collect demographic information such as preferences, hospital choices, or any other details provided during claim assistance.

Other Information

• IP address and browser details
• Referring websites and pages visited
• Time spent on our website
• Device type and operating system

2. How We Collect Information

Direct Collection

We collect information when you register for claim assistance, contact us via phone/email, or submit queries through our website.

Passive Collection

We use tools like Google Analytics, cookies, and web beacons to collect usage data and improve user experience.

3. Use of Your Personal Information

• To contact you regarding your claim process
• To respond to your queries and requests
• To improve our services and personalize user experience
• To analyze site trends and customer interests
• To ensure security and prevent fraud
• To send updates via email or SMS
• To comply with legal requirements

4. Sharing of Information

With Service Providers

We may share your information with vendors who assist in operations such as registration, communication, or analytics. Some vendors may be located outside India.

Legal Compliance

We may share information to comply with legal obligations, court orders, or government requests, or to investigate fraud.

Other Cases

We may share your information for reasons not described here, with prior notice to you.

5. Email Opt-Out

You can opt out of receiving promotional emails by contacting us at support@claimrelief.in. Processing may take up to 10 days.

Even after opting out, you may still receive essential communication related to your claim process.

6. Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

7. Updates to This Policy

This Privacy Policy was last updated on 17.02.2026. We may update it from time to time. Changes will be posted on this page.

8. Jurisdiction

Any disputes arising under this policy will be governed by the laws of India and subject to applicable jurisdiction.

9. Contact Us

If you have any questions, please contact us at:
Email: support@claimrelief.in

10. Disclaimer

ClaimRelief Services is not registered with or regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and does not have any direct tie-up with insurance companies or third-party administrators.