Refund & Cancellation Policy

Refund & Cancellation Policy

Our terms for cancellations and refunds on services purchased through our website.

Welcome to CLAIMRELIEF. We are committed to providing transparent and professional services. This Refund & Cancellation Policy explains the terms governing cancellations and refunds for services purchased through our website.

By placing an order or making a payment, you agree to this policy.

1. Service Nature

Our services include registration assistance, consultation services, compliance support.

Since these services involve professional work that begins immediately after order registration, refunds are subject to the conditions below.

2. Order Cancellation

  • Customers may request cancellation before work has commenced.
  • Once work has commenced, cancellation requests may not be accepted.

3. Refund Eligibility

Refunds may be approved under the following circumstances:

  • Duplicate payment made for the same service.
  • Payment deducted but order was not successfully created due to a technical issue.
  • Service cannot be provided because of reasons solely attributable to our company.
  • Incorrect payment processed due to a verified technical error.

Approved refunds will be credited to the original payment method.

4. Non-Refundable Services

Refunds will not be provided in the following situations:

  • Work has already commenced.
  • Consultation has already been provided.
  • Delay caused by the customer in providing required documents.
  • Incorrect information submitted by the customer.
  • Change of mind after service initiation.

Professional service fees already earned are non-refundable. This approach is common for digital and professional services.

5. Duplicate Payments

If multiple payments are made accidentally for the same registration, the excess amount will be refunded after verification.

Refunds for duplicate payments are generally processed within 7–10 business days.

6. Refund Processing Time

Once approved:

  • UPI Payments: 3–7 Business Days
  • Debit/Credit Cards: 5–10 Business Days
  • Net Banking: 5–10 Business Days
  • Wallet Payments: As per payment provider timelines

Actual credit depends on your bank or payment service provider.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information.
  • Uploading genuine documents.
  • Responding promptly to verification requests.
  • Reviewing service details before making payment.

Incorrect information supplied by customers may lead to delays or rejection without refund eligibility.

8. Cancellation by Company

We reserve the right to cancel any order if:

  • Required documents are not submitted.
  • Fraudulent activity is suspected.
  • Information provided is false or misleading.
  • Service becomes legally impossible to perform.

Where appropriate, eligible refunds will be processed after deducting applicable charges.

9. How to Request a Refund

To request a cancellation or refund, please contact:

Email: support@claimrelief.in

Include:

  • Order ID
  • Registered Name
  • Registered Email
  • Payment Receipt
  • Reason for Refund Request

Incomplete requests may delay processing.

10. Chargebacks

Customers are encouraged to contact our support team before initiating any payment dispute or chargeback.

Unauthorised chargebacks while services are in progress may result in suspension of ongoing services until the dispute is resolved.

11. Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. The latest version will always be available on this website.

Contact Us

Company: CLAIMRELIEF

Email: support@claimrelief.in

Website: https://claimrelief.in